Terms of Service

Last updated: October 29, 2026

1. Acceptance

By creating an account or using the Nova Guild Systems platform (the "Service"), you agree to these Terms of Service. If you are entering into these terms on behalf of an organization, you represent that you have authority to bind that organization.

2. The Service

Nova Guild Systems provides Canadian payroll processing, tax form generation, and related administrative tools. You are responsible for the accuracy of employee, wage, and remittance information you provide.

3. Subscription & Fees

Paid plans are billed monthly in Canadian dollars. Fees are non-refundable except where required by law. You may cancel at any time; cancellation takes effect at the end of your current billing period.

4. Customer Data

You retain ownership of all data you submit. We process it strictly to provide the Service, in accordance with our Privacy Policy.

5. Compliance

Nova Guild aligns calculations and remittances with CRA and provincial guidelines. However, you remain the legal employer of record and are ultimately responsible for statutory filings and payments.

6. Software-Only Service — What We Do and Don't Do

Nova Guild provides calculation, record-keeping, pay stubs, accounting journals, remittance figures, and export files (including CPA 005 direct-deposit files and T4, T4A, ROE and RL-1 slips and filings, as applicable).

In software-only mode, Nova Guild does not debit employer bank accounts, deposit wages to employees, or file or remit source deductions to the Canada Revenue Agency or Revenu Québec on your behalf.

You (the employer, or your accountant) remain solely responsible for the timely payment of wages, the remittance of source deductions, statutory filings, and the submission of bank files, and for verifying all amounts before payment or filing.

Nova Guild is not liable for late-remittance penalties, PIER assessments, bank rejection of files, or filing errors arising from customer data, late submission, or misuse of exports, except to the extent required by law.

7. Limitation of Liability

To the maximum extent permitted by law, our aggregate liability for any claim arising out of the Service is limited to the fees paid by you in the twelve months preceding the claim.

8. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

9. Contact

Questions about these Terms: legal@novaguildsystems.ca.